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Refunds & Returns Policy

Last updated: 12/7/2025

Thank you for your interest in the offerings available through HeartMindHabits.com, owned and operated by Soul Systems, LLC, an Oklahoma Limited Liability Company. We strive to provide high-quality digital products, courses, tools, and services to support your personal and spiritual development journey. Please read this Refunds & Returns Policy carefully before making any purchase.

1. General Policy — All Sales Are Final

Unless otherwise stated on an individual product or service page, all sales are final to the fullest extent permitted by applicable law.

This policy applies to, but is not limited to:

  • Digital downloads

  • Online courses or memberships

  • Live or virtual workshops

  • Software products and WordPress plugins

  • Gift cards or digital credit

  • Coaching sessions, consultations, or services

  • Any other non-tangible, immediately-consumable offerings

Because these items are digital or service-based, they cannot be returned, and access is often granted instantly; therefore, we do not offer refunds or exchanges by default.

2. Exceptions (When a Product-Specific Refund Policy Applies)

Some products or services may include their own refund or satisfaction guarantee. If an individual item includes a special refund window or a different return policy, it will be clearly stated on the product page or checkout page at the time of purchase.

These specific terms apply only to that particular product or service, and not to all offerings on the Site.

If you are unsure about any refund terms, please contact us at support@heartmindhabits.com before purchasing.

3. Encourage Questions Before Purchasing

We want you to feel confident in your choice. We encourage you to:

  • Read product descriptions carefully

  • Ask questions prior to purchase

  • Review any previews, demos, or samples provided

  • Evaluate whether the product meets your needs

You can reach us anytime at support@heartmindhabits.com for clarification.

Being informed beforehand helps ensure you are fully satisfied with your purchase.

4. Refunds When They Are Granted (If Applicable)

In rare cases where a refund is approved—such as under a product-specific guarantee—it will be issued less any fees retained by third-party payment processors.

Examples include, but are not limited to:

  • Stripe

  • PayPal

  • WooCommerce Payments

  • Other merchant processors

These processing platforms often retain a portion of the original transaction amount (including fees) and do not return those fees to us. Because of this, any refund provided will equal only the net amount we actually received, minus any non-refundable fees or costs associated with issuing the refund.

5. No Refunds on Partial Use, Perceived Value, or Change of Mind

We cannot offer refunds in situations such as:

  • You no longer want or need the item

  • You changed your mind

  • You did not use the product or access the service

  • You felt the item did not match your personal expectations without a defect or misrepresentation

  • You were unable to attend a live event or class (unless a different policy is stated)

If a product is delivered as described and functions as intended, the sale remains final.

6. Technical Issues

If you experience technical difficulties accessing a course, digital content, or software:

  • We will make reasonable efforts to assist you

  • We will help troubleshoot access issues

  • We will attempt to resolve any installation or login problems

Technical issues do not constitute grounds for a refund unless the product is proven defective and cannot be repaired, replaced, or accessed after reasonable support efforts.

7. Unauthorized Purchases or Fraudulent Activity

If you believe your account or payment information was used without authorization, contact us immediately at support@heartmindhabits.com.
We may require documentation (e.g., fraud reports or bank confirmation).

8. Contact Us

If you have questions about this policy or want to confirm whether a specific product offers a unique refund or guarantee, contact us at:

Soul Systems, LLC
902 Arlington Ctr #214
Ada, OK 74820
Email: support@heartmindhabits.com

We are here to help you make the best decision for your learning and growth.